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Innovation and Growth in the Financial Services Industry This week's FierceFinanceIT is brought to you by HP.
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 Changing demographics, the consumerization of IT and the explosion of social media are making transforming customer experience through innovation and excellence a business imperative. Customers expect to be able to interact with their financial services provider from anywhere and at any time of day or night, and reach the information or resource they need instantly.  | In order to deliver a world-class customer experience consistently, finan cial institutions need to innovate across branch, telephone, Internet and mobile banking channels, and embrace emerging technologies, such as social networking. Banks, for example, need core banking systems that deliver the real-time information that customers now expect and enable them to bring new products to market quickly and efficiently. The same is true of all financial services organizations – speed to market is an imperative for competitiveness in today's post-crisis reality. | The Instant-On Enterprise is capable of meeting these challenges as it provides the instant flexibility and agility needed to continuously close the expectation gap between what clients or employees expect and what the enterprise can deliver. The Instant-On Bank is an enterprise that adapts technology into everything it does and delivers to meet and exceed the expectations of clients and employees as well as citizens and partners.
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